Homeowner Replaces Unreliable Macerating Pump to Eliminate Flooding and Noise Problems in his Basement Bathroom

Case Study | December 2023
Homeowner and plumbing sales professional Scott Wright replaced a faulty above-floor macerating pump toilet from a competing brand with a heavy-duty Saniflo Sanibest Pro to fix his flooded basement without the hassles and expense of ripping up concrete.

Problem

WADENA, MINNESOTA — Scott Wright of Goodin Company, a wholesaler-distributor of plumbing, HVAC, and pump and well products, recently needed a solution for his basement bathroom after a macerating pump toilet from a competitor based out of upstate New York flooded not only the bath but also a bedroom.

According to Wright, his previous macerating system had several problems besides constantly backing up. “We had issues with the pump constantly not shutting off,” he says. “The grinding was deafening!”

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Because his basement lacked traditional, below-floor plumbing drainage, Wright knew he needed to find an above-floor grinder pump toilet that addressed these concerns while accommodating heavy usage.

Having worked in plumbing sales for 15 years, Wright was well-versed in his options for above-floor plumbing products. As a result, Wright selected a heavy-duty grinder pump from SFA Saniflo for his basement project.

“I have kids, and they constantly have friends over to hang out,” says Wright. “I wanted something that could handle constant use and grind anything they may flush down, like feminine products,” he explains.

Unwilling to live through the same ugly issues he experienced with his previous, above-floor toilet, Wright knew he’d have to switch suppliers to find a quality, robust system that he and his family could rely on.


Solution

Product Profile: Sanibest Pro

The Sanibest Pro is used to install a complete bathroom up to 25 feet below the sewer line or up to 150-feet away from the soil stack. This one-horsepower pump system contains three inlets to handle drainage for a full bathroom: toilet, sink, and tub-shower.

Aside from the 4-inch inlet for toilet connection, a 2-inch inlet on either side of the unit easily connects to the other sanitary fixtures to drain greywater. The top of the unit houses a 1.5-inch vent port and .75-inch discharge connection. A service panel, also on top of the pump, allows for easy access to all components inside.

The grinder pump connects to a toilet equipped with a horizontal rear discharge spigot, and the toilet tank connects to the water supply. The pump connects to the small-diameter discharge pipework, the sewer vent, and the electrical supply.

To ensure his basement bathroom could withstand the heavy traffic his children brought home, Wright chose a Sanibest Pro wastewater grinder pump toilet. “I explained my situation to a regional rep, and he recommended the Sanibest Pro.”

Because Wright’s basement bathroom already used an above-floor grinder pump from a competing brand, he did not have to undertake an extensive renovation. According to Wright, he only needed to order the proper fittings and repatch several holes from the previous pump and toilet.

From there, Wright decided where he wanted the pump to sit. Then, he attached the Saniflo rear-discharge toilet to the gasket, ensuring they were all set before mounting the bowl to the floor. Using 1-inch piping, Wright tied the discharge pipe at the top of the grinder pump to the main sanitary sewer line.

He then connected the Sanibest Pro to the water supply line, and it was ready to go.


Results

According to Wright, the entire toilet replacement was totally straightforward. With the assistance of Doug’s Plumbing Services, Wright felt comfortable installing the unit himself.

“Once we purchased the correct fittings and adapters, installing the Sanibest Pro was seamless,” he says. “I received it on a Wednesday and started the installation that Saturday. I had it running within an hour,” he says.

The product’s user-friendliness strongly appeals to Wright, but he is even more excited that his new Sanibest Pro has resolved all the noise and flooding issues from the previous, faulty above-floor grinder. His new Sanibest Pro works very well, says Wright, explaining:

“It flushes better, it cleans the bowl better, and it’s not as bulky as the previous unit. The other day, even my son noticed it’s much quieter than the one we had before.”

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ABOUT SANIFLO
SFA SANIFLO NORTH AMERICA – whose France-based parent company, SFA Group, originated macerating plumbing technology — offers a complete line of waste and drainage pumping systems for residential, commercial and industrial applications. SFA Saniflo developed its innovative, “above-floor plumbing” technology 65 years ago and has led its commercialization worldwide. Today, the company markets macerating technology through 27 subsidiaries doing business in more than 70 countries and has sold more than eight million units worldwide since 1958. SFA Saniflo markets through independent sales agents throughout North America, and the product line is currently available at distributor and dealer locations throughout the continent.

For more information, contact SFA Saniflo USA at 1-800-571-8191, or visit the website at Saniflo.com. To contact SFA Saniflo Canada, dial 1-800-363-5874, or visit Saniflo.ca.

For editorial assistance, contact Madelyn Young ([email protected]) c/o GreenHouse Digital + PR: 708-428-6385.


Image Gallery


To ensure his basement bathroom could withstand the heavy traffic his children brought home, Wright chose a Sanibest Pro wastewater grinder pump toilet. The Sanibest Pro is best for heavy-duty applications.

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Image Size: 4.5″ wide x 6″ high
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Due to Wright’s basement bathroom using an above-floor macerating pump from a competing brand, he did not have to undertake an extensive renovation. As a result, Wright only needed to order the proper fittings and repatch several holes from the previous pump and toilet.

Download Lo-Res Image
Download Hi-Res Image

Image Size: 4.5″ wide x 6″ high
(Lo-Res: 324 × 432; Hi-Res: 1350 x 1800 pixels)


Using 1-inch piping, Wright tied the discharge pipe at the top of the grinder pump to the main sanitary sewer line.

Download Lo-Res Image
Download Hi-Res Image

Image Size: 4.5″ wide x 6″ high
(Lo-Res: 324 × 432; Hi-Res: 1350 x 1800 pixels)

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